1. Introduction

Welcome to TOKERO

We operate tap.tokero.com and the TOKERO app (“Service”). This Privacy Policy outlines how we collect, protect, and use information gathered from your use of our Service.

  1. Definitions

Key terms:

  • SERVICE: The tap.tokero.com website and the TOKERO app..
  • PERSONAL DATA: Information identifying an individual.
  • USAGE DATA: Automatically collected data, like visit duration.
  • COOKIES: Small files stored on your device.
  • DATA CONTROLLER: Entity deciding how data is processed (For the purpose of this Privacy Policy, Tap TOKERO is the controller).
  • DATA PROCESSORS: Individuals or companies processing data on our behalf. We may work with various third-party providers to enhance the efficiency of data processing on our platform.
  • DATA SUBJECT: The user, whose data is being processed.
  • The User refers to any individual engaging with our Service and is considered the Data Subject, whose personal information is processed as part of the service.
  1. Data Collection and Use

We collect various data types to improve and deliver our Services.

  1. Types of Data Collected

While you use our Services we collect information that can be used to identify you, like:

  • Email address
  • First name and last name
  • Phone number
  • Address, Country, State, Province, City
  • Cookies and Usage Data
  • KYC Verification.
  1. Data Usage 

When you visit our Service, we may collect information that your browser or device transmits, known as “Usage Data.” This may include your IP address, browser type and version, pages visited, visit date and time, time spent on pages, device type, unique identifiers, operating system, and other diagnostic data. This data helps improve the Service’s functionality and user experience.

  1. Location Data

 With your permission, we may gather and store your location data to enhance, customize, and add location-based features to our Service. You can manage location services through your device settings at any time.

  1. Tracking Cookies Data

We use cookies and similar tracking technologies (e.g., beacons, tags) to monitor activity on our Service. Cookies are small data files with unique identifiers stored on your device. They help us improve functionality, security, and personalization. You can disable cookies via browser settings, but some features may be unavailable without them.

Types of Cookies:

  • Session Cookies: For service operation.
  • Preference Cookies: To save settings and preferences.
  • Security Cookies: For enhanced security.
  1. Data Retention

We retain data only for the period necessary to achieve the data processing purposes explained in this Privacy Policy, while complying with the legal requirements in force.

We retain Usage Data for internal analysis, typically for a short duration unless it’s needed to enhance security, improve the Service’s functionality, or if legal obligations require longer retention.

  1. Transfer data

Your data, including Personal Data, may be transferred and stored on servers outside of your state, province, or country, where data protection laws may differ. TOKERO will take all necessary measures to ensure that your data is handled securely and in line with this Privacy Policy. Data transfers will only occur when there are sufficient safeguards to protect your information, ensuring it is treated with the same level of security.

  1.  Data Disclosure

Data is disclosed only:

  • as required by law;
  • in business transactions, like mergers;
  • to affiliates, with user consent.
  1.  Data Security

We prioritize the security of your data and employ commercially accepted safeguards. However, it’s important to note that no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute protection.

  1. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), if you reside in the European Union (EU) or European Economic Area (EEA), you have specific rights regarding your personal data. These rights include access, correction, deletion, restriction, data portability, and the ability to withdraw consent. To request information on the personal data we hold or to remove it, please contact us at [email protected]. Verification of identity may be required for such requests. You may also lodge complaints with your local EEA Data Protection Authority for data concerns.

  1. Third-Party Services and External Links

We may work with third parties for analytics and behavioral marketing. We’re not responsible for third-party site policies.

  1. Children’s Privacy

Our Service is not intended for individuals under 18.

  1. Changes to this Privacy Policy

This Privacy Policy may be updated periodically as necessary. Any major changes will be communicated effectively, such as by publishing on the Platform or through other suitable channels to ensure you are informed.

For questions contact us at [email protected].

Knowledge Base